Returns Policy

We want you to be completely satisfied with your purchase from Velanti Aurelia. If for any reason you are not happy, you may return items within 15 days of receipt.

How to Return:

  1. Contact our support team via the Home Page Section 'Contact.'

  2. Pack the item securely in its original packaging.

  3. Ship the item back using a trackable shipping method.

Refunds:

Once we receive your return, we will inspect the item and process your refund within 5–7 business days. Refunds will be applied to your original payment method.

Exclusions:

  • Items damaged by misuse or accident.

  • Products marked as non-returnable on the product page.

Your satisfaction is our priority — we strive to make returns simple, fair, and stress-free.